Shipping Policy
At JKS, we aim to provide smooth and timely delivery of your purchases. Please review our shipping policy to understand our process and timeframes.
1. Order Processing
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Orders are processed within 1-3 business days, excluding weekends and holidays.
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Once your order has been processed, you will receive a confirmation email with your tracking details.
2. Shipping Methods and Delivery Time
We offer multiple shipping options to meet your needs. Delivery times may vary based on your location and shipping method:
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Standard Shipping (7-14 business days): This is our standard delivery option and applies to most regions.
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Express Shipping (3-7 business days): A faster option for quicker delivery.
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Overnight Shipping (1-2 business days): Available in select regions for urgent orders.
Please note that shipping times begin once the order has been processed and dispatched.
3. Shipping Rates
Shipping rates vary based on your location and the shipping method chosen at checkout. Exact rates will be calculated during checkout.
4. International Shipping
We ship internationally from our warehouse in India. For international orders:
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Standard Delivery (7-14 business days): Customs processing may impact delivery times.
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Any applicable customs duties, taxes, or import fees are the responsibility of the customer and will be collected upon delivery.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. Shipping Restrictions
Some items may not be eligible for international shipping due to local laws or shipping carrier restrictions. If your item cannot be shipped to your location, we will contact you to discuss alternative options.
7. Lost or Damaged Packages
While we take great care in packaging, JKS is not responsible for lost or damaged packages once they are in the hands of the shipping carrier. If your package is lost or damaged, please contact the carrier with your tracking information. We will assist where possible.
8. Contact Us
If you have any questions or concerns regarding shipping, feel free to reach out at:
Email: JAIAMBEYKSF@GMAIL.COM